> ## Documentation Index
> Fetch the complete documentation index at: https://docs.imaracare.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Resident Contact Clearance

> Ensure staff complete all required training before working directly with residents.

## Overview

ImaraCare enforces a **contact clearance gate**: a staff member cannot be assigned to direct resident interaction until they have completed all mandatory pre-contact training topics and passed a background check. This ensures every person who works with residents meets your licensing authority's requirements.

## Clearance status

Each staff member's profile shows one of two badges:

* **Contact Cleared** — all pre-contact training topics have been completed and the background check is clear
* **Not Cleared for Resident Contact** — one or more pre-contact requirements are still outstanding

## What is required for clearance

Clearance is granted automatically when all of the following are true:

1. All pre-contact training topics are marked **Complete**
2. The staff member's background check has a **Cleared** status (or is otherwise in a non-barred state)

Both conditions must be satisfied. Completing training alone does not clear the contact gate if the background check is still pending.

## Viewing clearance status

Go to **Staff & HR → Staff Directory**. Each staff card shows the clearance badge. You can also filter staff by clearance status using the status filter at the top of the list.

## Clearance is revoked automatically when

* A required recurring training topic expires and the renewal is not completed within the allowed window
* A background check result is updated to Flagged, Barred, or Pending

## Assigning cleared staff to residents

Resident assignment flows in the Resident Directory and Resident Profile are blocked for staff who are not contact-cleared. A tooltip explains the reason and links to the staff member's outstanding requirements.