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Documents is a dedicated section in the sidebar accessible to Managers and Administrators. It centralises all facility paperwork across four tabs.
Staff members do not have access to the Documents section. Certifications visible to Staff appear on their individual profile pages instead.

Tabs


Document Library

Browse documents

Go to Documents → Document Library. Use the search bar and category filter to narrow results. Categories include: Agreements, ID Documents, Regulatory, and Certifications.

Upload a document

1

Click Upload Document

From the Document Library tab, click the Upload Document button.
2

Select category

Choose the document type so expiration alerts and audit filters apply correctly.
3

Add file and metadata

Upload the file and enter the issue date, expiration date, and any notes required.

Version history

Every document supports version tracking. When a new version is uploaded, prior versions are archived and remain accessible. See Document versioning.

Permits

Permits track facility licences and regulatory authorisations.

Add a permit

Managers and Administrators can click Add Permit on the Permits tab and enter:
  • Name and permit number
  • Type (operating, fire safety, food service, etc.)
  • Issue date and expiry date
  • Issuing authority

Expiration alerts

Permits expiring within 30 days show a warning banner at the top of the Permits tab. Critical alerts also appear on the Dashboard alert feed.

Permit lifecycle

Permits move through a defined set of statuses (draft → submitted → issued → suspended → revoked). See Permit lifecycle for the full state machine and change-of-information workflow.

Staff Certifications

This tab shows credential records for all facility staff.
  • Certifications expiring within 60 days show an alert banner
  • Each card shows staff name, certification type, issue/expiry dates, and status badge
  • Click a card to view the full certificate details
For background check clearance records (not standard certifications), see Background checks under Staff and HR.

Policies & Procedures

The Policies & Procedures tab is your facility’s policy vault for the six written policies required by HHSC 26 TAC §553. Each policy type has a dedicated card showing its current status.

Add or update a policy

  1. Click Add (or Edit) on any policy card
  2. Enter the policy title and paste the document URL (a shareable link to the PDF in Supabase Storage, Google Drive, or similar)
  3. Add any internal notes and click Save

Mark a policy as reviewed

After your periodic policy review, click Mark Reviewed Today on the card. This records the review date and your user ID — the review history appears in the HHSC Digital Binder PDF.

Compliance status badge

The header of the tab shows how many of the six required policies are on file (e.g. 4/6 on file). All six must be uploaded before a binder inspection. See Policies & Procedures for full details.

HHSC Digital Binder

The HHSC Binder button (top-right of the Documents page) opens the full HHSC Digital Compliance Binder — an inspector-ready packet combining facility profile, policies, staff compliance, resident assessments, incidents, and financial records across eight tabs. See HHSC Digital Binder for the complete guide.

Best practices

  • Upload permit renewals as soon as you receive them so the expiration alert clears immediately
  • Keep all six required policies on file and mark them reviewed annually
  • Use consistent document categories so audits and surveys can be prepared quickly
  • Review the Staff Certifications tab monthly to catch upcoming renewals before they lapse