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Some users work at more than one licensed facility. ImaraCare keeps a separate role and data scope for each facility.

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Key concepts

There is no global role. You might be Staff at Facility A and Administrator at Facility B. Always check the facility name in the sidebar before making changes.

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Switch facilities

1

Open the facility selector

At the top of the sidebar, click the current facility name.
2

Choose another facility

Select the facility you want to work in. You only see facilities where you have an active membership.
3

Wait for reload

The app switches context and reloads the dashboard. Navigation updates to match your role at that facility.

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What changes when you switch

  • Sidebar pages and quick actions
  • Residents, staff, and compliance data
  • Your effective role for new actions (recorded in activity logs)

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Access removed from one facility

If you are removed from a single facility but still belong to others:
  • You are switched to another active facility automatically when possible
  • You see a notice that access to the previous facility ended
If you lose access to all facilities, you are signed out and see Access ended.

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Administrators managing multiple sites

Regional operators often hold Administrator at several facilities. Complete setup (team invites, subscription, Stripe) per facility — billing and Stripe Connect are not shared across facilities automatically.