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Sign in

1

Open the login page

Visit app.imaracare.com/login.
2

Enter your email

Type the email address your administrator registered for you, then click Continue.
3

Enter your password

Enter your password and sign in. If your account belongs to multiple facilities, you may be asked to pick a facility next.
Your role is assigned by your facility Administrator. You cannot self-select Staff, Manager, or Administrator on login.

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Forgot your password

  1. On the login page, click Forgot password?
  2. Enter your email and submit the reset request.
  3. Open the link in the email and set a new password.
  4. Sign in again with the new password.
Reset links expire. If the link fails, request a new reset from the login page. Check spam if you do not see the email within a few minutes.

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Multi-factor authentication (MFA)

Manager and Administrator roles are required to verify their identity with a one-time code each workday. The code is sent to the email address on your account — no authenticator app needed.
1

Sign in normally

Enter your email and password on the login page.
2

Check your email

ImaraCare automatically sends a 6-digit verification code to your registered email address.
3

Enter the code

Type the 6-digit code on the verification screen. Codes expire after 10 minutes.
If the code did not arrive, click Didn’t receive it? Resend code (available after a 30-second cooldown). Check your spam folder if it still does not appear. You will only be asked to verify once per 8-hour window — you will not be prompted again until the next workday.

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Forced password change

Your administrator or a security policy may require you to change your password on next login. Follow the prompts before accessing the dashboard.

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Session timeout

ImaraCare signs you out after 15 minutes of inactivity to protect resident health information (required by HIPAA). Save work in progress before stepping away from a shared workstation.

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Cannot sign in?